5G Mobile Packages
New Year
New Speed, New Convenience, New Lifestyle
Terms & Conditions
- All 5G offers are available for Enterprise customers only using prepaid, hybrid and postpaid option as basic and group offers.
- Payment modality for prepaid should be airtime, cash, or telebirr.
- For all volume-based packages prices and resources shall be available with one-off and recurring.
- For all speed-based packages the price is monthly recurring with postpaid options and available as basic & group offers.
- 5G subscribers can access the data at 4G network speed when out of 5G network coverage areas.
- Customers can request the service by visiting Ethio telecom shops.
- 5G After-sales service prices will be the same as the existing 4G LTE mobile service fees, including (change from prepaid to postpaid/hybrid, postpaid to prepaid (and vice versa), upgrade from 2G/3G/4G mobile to 5G mobile, replacement fee, change ownership, and others).
- When a customer downgrades from 5G mobile to 4G/VoLTE mobile the purchased limited packages shall be used by 4G network.
- Customers having a 5G-enabled device and 4G unlimited package shall not access the 5G network unless the customer subscribes for 5G offers.
- If the customer wants to change its office location, the customer should request a Move/Relocation service free of charge.
- Out-of-package usage for Enterprise 5G volume-based service is Birr 0.004/Mb (configurable).
- The system must prorate the monthly rent and resources during subscription and termination.
- Volume-based 5G packages are transferable to 5G mobile subscribers whereas resource conversion is possible as per the existing/4G rules.
- All prices are inclusive of VAT.